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Canada order information

Canada basic terms

- Mailing Methods = Airmail, Priority Mail International (PMI) and Express Mail International (EMI)
- Payment Methods = Paypal (Confirmed)
and Canadian Postal Money Order

Canada ordering is as easy as 1-2-3

1. Browse the site; email your order list and receive a prompt reply with stock status/total
2. Approve, adjust or pass. Make payment when you approve/finalize
3. Order is sent within 48 hours


Canada terms in detail
A. Ordering Info For Canada
B. How To Make An Order
C. Airmail, Priority Mail and Express Mail Postage Rates
D. Contact Information

A. Ordering Information for Canadian Customers

-- Submit all orders and order related inquiries by email.

-- Check inventory and reserve orders by email prior to making payment.

-- Sentinel Steel accepts Paypal (with confirmed address) and Canadian Postal Money Orders in US Dollars.

-- Paypal to metal@sentinelsteel.com (copy and paste)

-- Canadian Postal Money Orders are available from your local Post Office. Postal Money Order payments are to be made payable to 'Sentinel Steel'.

-- Check and cash payments are not accepted. Credit cards are accepted through Paypal only.

-- Customers can choose to have their order mailed with standard Airmail, Priority Mail International (PMI) or Express Mail International (EMI).

-- We can mail your order with or without CD jewel cases.

-- Priority Mail International (PMI) and Express Mail International (EMI) also offers flat rate envelopes that can hold about 6 regular compact discs with cases OR about 25 compact discs without the plastic cases. These flat rate envelopes are very popular with our customers.

-- While Sentinel Steel is not responsible for customs duties, we always follow your special instructions. Tell us in advance and we will put the appropriate information on the customs forms.

-- Defective product exchanged for the same item only. Email us within 7 days of receipt of order to make a claim.

-- Sentinel Steel does not sell bootlegs or any sort of unauthorized recordings or merchandise.

-- Trade-in your unwanted compact discs and DVDs (music and movies). Email us for information.

B. Example of how to place an order with Sentinel Steel (step-by-step)

1. Email your order list in a neat list form in plain email text. For best results, simply copy and paste text from our site. No attachments, no fancy designs. Include your full name, address, and phone number.

2. You will receive a prompt email reply (usually within a few hours, but allow up to 24 hours, Monday to Friday) with a list of what is in stock and a subtotal.

3. Sentinel Steel will provide postage rates for you to choose from.

4. Once you approve the grand total, please make prompt Paypal (with confirmed address) or money order payment .

5. Provide special instructions (if any) for the customs forms.

6. All parcels are mailed out within 48 hours of receipt of payment, Monday through Friday.



C. Airmail, Priority Mail and Express Mail Rates
We charge exact postage costs only. No handling fees.

Regular Airmail
Email us for exact small package rates.
Mailing 1 x CD is about $8.55
Mailing 2 x CD is about $9.15
(save a few dollars by having your CDs mailed without cases)

Priority Mail Flat Rate Padded Envelope $20.00

Fits about 8 jewel case/digi CDs or about 40 uncased CDs
Includes proof of mailing but no tracking, no insurance, no register
(includes cardboard and/or bubble wrap protection inside the envelope)

Priority Mail Medium Flat Rate Box  $41.00
Holds about 40 CDs with cases or about 125 without cases
Includes some tracking, insurance, register

Priority Mail Large Flat Rate Box $54.00

Holds about 60 CDs with cases or about 200 without cases
Includes some tracking, insurance, register

Express Mail Flat Rate Padded Envelope  $35.00
Fits about 6 jewel case/digi CDs or about 40 uncased CDs
Includes tracking, insurance, register, speed
(includes cardboard and/or bubble wrap protection inside the envelope)

Express Mail Medium Flat Rate Box  $65.00
Holds about 40 CDs with cases or about 125 without cases
Includes tracking, insurance, register, speed


Weight key (for non-flat rate parcels):
5 ounces (1 jewel case compact disc)
9 ounces (2 jewel case compact discs)
1 pound (3 jewel case compact discs)
2 pounds (about 6 " )
3 pounds (about 9 " )
4 pounds (about 12 " )
5 pounds (about 15 " )
6 pounds (about 18 " )
7 pounds (about 21 " )
8 pounds (about 24 " )
9 pounds (about 27 " )
10 pounds (about 30 ")

D. Sentinel Steel Postal Money Order Information

Sentinel Steel Records
20 Jackson Ave, Bldg #2
Peabody, MA  01960
USA

Paypal name and contact email for Sentinel Steel: metal@sentinelsteel.com

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